Monthly Email Newsletter

ARC automatically generates a monthly email newsletter with a link to your latest issue. This newsletter does not generate until you have 30 or more subscribers on your email distribution list.

When a new month’s content is ready, our team has to manually publish your latest issue and each article to your City Lifestyle landing page. This process starts a few days before the 1st of the month to ensure everything is live by then. Because we want your newsletter to link to accurate, published content, we can’t begin sending out email newsletters until after the 1st.

Sending the newsletters is a manual task handled by our team, so we kindly ask that you allow some time. Please expect your newsletter to go out between the 1st and the 10th of the month. If you haven’t seen it by then, feel free to send in a support ticket, and we’ll be happy to check on it for you.

Adding Email Newsletter Subscribers

Before adding new subscribers, please verify the following:

I confirm that my new import adheres to these conditions:

• My contacts explicitly gave me their permission to send email newsletter campaigns within the last two years or had been asked to within the last two years.
• These contacts were not borrowed from a third party.
• These contacts were not purchased or rented.

If they have not, then they can report us as spam, and we could get blocked by Gmail and other email providers. Please be cautious of this. 

If you would like to add more to the list, you can do one of the 3 approaches below: 

Add a Subscriber in ARC (Recommended)

1. Log In
2. Click on the Distribution tab on the left-hand side
3. Navigate to the Email tab at the top of the page
4. Click the green “Add Contact” button

You can also remove an email subscriber here by searching for the address under this same tab and clicking on the magazine title under “Current Lists” to remove.

Adding a Subscriber from the Landing Page

1. Click “Subscribe”
2. Add their name and email, and submit

Bulk Uploading Subscribers

At this time, we do not have a way to bulk subscribe accounts to ARC. Each account must be added individually. If you have a lot of contacts to add, send a CSV to National Support, and we can add them to the backend system all at once.

Downloading the Subscribers Report

You can download a list of your email subscribers in ARC

1. Reporting tab
2. Select “Email Subscribers Report” from the drop-down menu
3. Generate report