How to Navigate the Agreements Tab and Update Autopay Method in Customer Portal

The Agreements tab allows you to review your signed agreement in full detail as well as update your payment method if needed.

1. Log in to your customer portal via https://citylifestylehq.com.
2. On the left sidebar menu, click the “Agreements” tab. 
3. On the next screen, you can view past and current agreements by clicking on the date listed in the rectangular box.
4. On the next screen, you will be able to see a summary of your agreement information, such as:
   1. Magazine Title
   2. Ad Size
   3. Length of Agreement
   4. Ad Rate
   5. Agreement Notes
5. You can also view each monthly insertion by clicking “View Details”.
6. Towards the bottom of the page, you can view your current payment method under “Credit Card/E-Check”.  This will display the last 4 digits of the card or account you have on file, currently enrolled in autopay.
   1. The dropdown will also display any other card or account you have used in the past. 
7. To add or update this information, click “Add Payment Method” on the right-hand side of the screen. 
8. In the pop-up window, complete the information needed for your credit card or bank account and click “Save” when finished. 
9. After adding or updating your payment method, return to the main Agreements tab and click "Save" at the bottom of the page. This ensures your new payment information is securely stored and linked to your agreement for future autopay transactions.
10. You can view the full agreement with terms and conditions by clicking “Download PDF” or “Terms and Conditions”.

How to Navigate the Agreements Tab and Update Autopay Method in Customer Portal

Learn how to efficiently manage your Agreements and Payment Methods in the Customer Portal.

Go to citylifestylehq.com

1. Click "Agreements"

In the Customer Portal, click on the Agreements tab on the left hand side

2. Click on current agreement

On the next screen, you will be able to view both past and current agreements by clicking on the date of the agreement in the rectangular box.

3. View Agreement Summary

Here you will see a summary of your agreements information such as Magazine Title. Ad Size, Length of Agreement, Ad Rate and any Agreement Notes

4. Click "View Details"

You can also view each individual monthly insertion by clicking on "View Details".

5. View Autopay Method

Towards the bottom of the page you can view the current payment method you have set to autopay. You can change it to another payment method on file by clicking the drop down.

6. Click "Add Payment Method"

To add a new payment method, click the green button to the right of the page.

7. Add New Payment Method

Here you can add a credit card or bank account as your new payment method. After filling each field, click Save.

8. Click "Save"

On the main page of the Agreement Tab, click Save in the green box at the bottom to ensure the new information is saved on file.

9. Click "Save"

To view the Full agreement with terms and conditions. Click on the Download PDF or Terms and Conditions links below the Save button.

This guide covered navigating the agreements tab, updating the autopay method, and managing payment methods effortlessly in the Customer Portal

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