How to make sure you always receive your proof emails

If your proof or review-round notification emails ever seem to go missing, they’re almost always just landing in a different part of your Gmail — not lost. This quick, one-time setup makes sure every proof email comes straight to your main inbox from now on.

Why proof emails sometimes get missed

Gmail automatically sorts incoming mail into tabs such as Primary and Updates. Because your proof notifications come from an automated address (webmaster@lifestylepubs.com), Gmail often files them under the Updates tab, where they’re easy to overlook. The steps below tell Gmail to always deliver them to your main inbox and mark them as important.

Set it up on a computer (recommended)

This is the most reliable fix. It takes about two minutes, and you only do it once.

1. Open Gmail in a web browser and find the search bar at the top.
2. Type or paste this into the search bar and press Enter: from:webmaster@lifestylepubs.com
3. Click the filter icon (the small sliders) at the right end of the search bar, then click Create filter.
4. Check the following boxes:
   • Never send it to Spam
   • Always mark it as important
   • Categorize as → Primary
5. Click Create filter.

That’s it. Every future proof and review-round email will now arrive in your Primary inbox, marked important — no more digging through tabs.

Only have your phone handy?

You can’t create a filter from the Gmail mobile app, but there’s a shortcut that works everywhere: add the sender to your contacts. Gmail automatically keeps mail from your contacts in your main inbox.

Create a new contact for webmaster@lifestylepubs.com (you can name it “City Lifestyle Proofs”). When you’re next at a computer, the filter steps above are still the most thorough fix.

How to know it worked

The next time a proof is ready, the email will appear in your Primary tab with an important marker. If you ever think one is missing, search from:webmaster@lifestylepubs.com  and check your Spam and Trash folders too — but once the filter is in place, they’ll come straight to your inbox.

Still not seeing your proofs?

If proofs still aren’t arriving after you’ve set this up, contact support@citylifestyle.com and we’ll help you sort it out.