Deleting a Zero-Dollar Ad Insertion

Zero-dollar ad insertions are typically created as placeholders for trade agreements or special deals where no payment is required. However, if the client decides not to run the ad for that month, or the trade agreement has been revised or canceled, the Zero-Dollar insertion must be deleted to ensure accurate records and to prevent confusion in billing or ad placement. Removing the insertion helps maintain a clear and organized ad schedule, ensuring that only active and confirmed ads are included in the publication.


  1. In ARC, navigate to the Reporting page on the left-hand side of the screen.
  2. On the top of the page, under Choose A Report, select “Ad List”.
  3. Select the correct month/year at the top of the page.
  4. Click “Display”.
  5. Scroll through your Ads List until you locate the client whose ad insertion you would like to delete.
  6. Under the “Design” column, click on the client’s insertion.
  7. When the new window populates, hit “Delete” and then “Yes” to confirm the deletion of the zero-dollar contract.  
  8. The ad insertion will be deleted for that specific month/year; however, it will re-populate for the following month of the contract, if there is one.

Requirements: 

  • The insertion must be deleted before the Creative Deadline.
  • The insertion can only be deleted if no ads or materials have been uploaded.
    • If materials have already been previously uploaded, please submit a support ticket to have the insertion deleted.

How to Delete a Zero Dollar Ad Insertion

This guide will walk you through how to delete a zero-dollar ad insertion in ARC.

Go to citylifestylehq.com

1. Why would you delete a Zero-Dollar Ad Insertion?

Zero-Dollar Ad Insertions are typically created as placeholders for trade agreements or special deals where no payment is required. However, if the client decides not to run the ad for that month for whatever reason, the Zero-Dollar Insertion must be deleted to ensure accurate records and that only active and confirmed ads are included in the publication.
Why would you delete a Zero-Dollar Ad Insertion?

2. Reporting Page

In ARC, navigate to the Reporting page on the left-hand side of the screen.
Reporting Page

3. Select the "Ad List" Report

Select the "Ad List" report from the drop down menu.
Select the
'Ad List' Report

4. Select the Month and Year

Select the correct month and year then click "Display" to generate the report.
Select the Month and Year

5. Locate the Client in the Ads List

Scroll through your Ads List until you locate the client whose ad insertion you would like to delete.
Locate the Client in the Ads List

6. Click on the insertion

Click on the client's insertion listed in the Design column.
Click on the insertion

7. Click "Delete"

In the pop up window, click "Delete" to remove the insertion.
Click 'Delete'

8. Click "Yes"

Confirm the deletion by selecting "Yes. The ad insertion will be deleted for that specific month and year. However, it will re-populate for the following month of the contract.
Click 'Yes'

9. Requirements

Please note that the ad insertion must be deleted before the Creative Deadline and can only be deleted if no ads or materials have been uploaded prior. If materials have been uploaded, submit a support ticket to have the insertion deleted.
Requirements
This guide walked you through how to delete a zero-dollar ad insertion.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us